Privacy Policy
A legal disclaimer
Privacy Policy
Effective Date: 11/30/2025
This Privacy Policy explains how [Your Business Name] ("we," "us," or "our") collects, uses, and protects personal information collected through our website and related services. By accessing or using this site, you agree to the terms of this policy.
1. Information We Collect
We collect information in the following ways:
A. Information You Provide Directly
• Name, email address, billing/shipping address, phone number
• Payment information submitted during checkout
• Custom text, images, or design files uploaded for engraving orders
• Messages sent through contact forms or customer support chats
B. Automatic Information
• IP address, browser type, device information
• Pages viewed, time spent on site, and usage analytics
• Cookies and tracking technologies used through Wix and third-party providers
2. How We Use Your Information
We use collected information to:
• Process and fulfill orders
• Provide customer service and respond to inquiries
• Improve website performance and user experience
• Send order updates, confirmations, or promotional offers (if consented)
• Verify identity in cases of fraud prevention or chargeback review
We do not sell or share personal information with unrelated third parties.
3. Payment Processing
Payments on our site may be processed by third-party providers such as Wix Payments, PayPal, or other integrated gateways. These services handle payment data securely and do not give us full access to your credit card information.
4. Cookies & Tracking
Our site uses cookies to enhance functionality, personalize content, and track traffic analytics. You may disable cookies through your browser settings, but certain features of the site may not function properly.
5. Data Storage & Security
We store information through Wix’s secure platform. Wix implements technical and organizational measures to protect data, however no online transmission is completely risk-free. You submit information at your own risk.
6. Data Sharing with Third Parties
We may share information only when necessary with:
• Shipping carriers to deliver orders
• Payment processors to complete transactions
• Marketing or analytics tools if consented
We do not sell customer information.
7. Your Rights
You may contact us to:
• Request a copy of your stored data
• Update or correct information
• Request deletion of personal data (excluding order history required for legal or tax purposes)
• Opt out of marketing emails at any time
8. Retention of Information
We retain records only as long as necessary for business, tax, or legal compliance.
9. Children's Privacy
This website is not intended for individuals under 13 years of age. We do not knowingly collect information from children.
10. Changes to This Policy
We may update this Privacy Policy at any time. Changes take effect upon posting. Continued use of the website means you accept updated terms.
11. Contact Us
For questions or privacy-related requests:
Idea Etched
Email: wintersmark.co@gmail.com
Address: Austin, TX